Frequently Asked Questions

Ensuring your satisfaction is our utmost priority. If you have any questions or need assistance with a return or exchange, please reach out to us. We're here to help and will respond promptly. For further details, you can also refer to our return policy by clicking here.

Should you require additional links to enlarge your bracelet, please call or email our parts dept. at servicedept@egluck.com or toll free (866) 631-0342 and a representative will be happy to take your information and ship you extra links. The first three links are free of charge as an accommodation. Please provide the model number located on the back of your watch (i.e. 75/XXXXABC) to ensure the proper links are sent.

Instructions can be located here https://armitron.com/pages/watch-manuals-and-warranty or in the watch product page of our website under “SPECS”. For older models, please email us at servicedept@egluck.com or call (866) 631-0342 and we’ll be happy to send you a pdf of the instructions.

Replacement parts (depending on the age of the watch) can be ordered by calling our parts dept. at (866) 631-0342 or by emailing us at servicedept@egluck.com. You can also check with one of our service stations at the following linkhttps://www.armitron.com/pages/service-centers

Please see attached linkhttps://www.armitron.com/pages/service-centersfor approved and authorized Armitron service stations or you can call us at (866) 631-0342 and we’ll be happy to help.

Typically batteries last 1-2 years depending on the watch's functions. We recommend that you contact anAuthorized Armitron Service Centeror take your watch to a qualified jeweler/watchmaker to have your battery replaced. Batteries are not covered under the limited lifetime warranty. For additional assistance, please contact our customer support team at toll free (866) 631-0342 or email us at servicedept@egluck.com

There are varying levels of water resistance in our watches depending on the specific model. The level of water resistance is typically stamped on the case back of the timepiece or may also be printed on the watch face. The ratings are either in ATM or FT which measures the amount of pressure the watch can withstand.

All new Armitron watches come with our standard manufacturer's warranty. We offer alimitedlifetime warranty, that covers the timepiece for the lifetime against defects in material and workmanship. The warranty does not apply to normal wear and tear, accident, misuse, neglect or abuse and excludes the battery, case, strap, crystal and bracelet.

Yes, orders with a PO Box address will ship USPS (Post Office).

Our watches are available on Amazon and at most major retailers. We also have distribution in many countries, to find out if we have one in your region, please contact us at servicedept@egluck.com